Payment Policy

Thank you for shopping with PetiClub!

We aim to provide a safe, secure, and transparent payment experience for all our customers.

Accepted Payment Methods

We currently accept the following secure payment methods:

Visa
MasterCard
American Express
Discover
Shop Pay
Apple Pay
Google Pay
PayPal
Amazon Pay
Other secure payment methods displayed at checkout

All payments are processed securely through trusted third-party payment providers.

Payment Security

Your security is important to us.

We do not store your full payment or card details on our servers
All transactions are encrypted and securely processed
We use trusted and secure payment gateways to protect your information

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email.

Orders are only processed after successful payment verification.

Failed or Declined Payments

If your payment fails or is declined:

Please verify your payment details
Contact your bank or payment provider
Try an alternative payment method if available

PetiClub is not responsible for delays caused by failed or declined payment transactions.

Currency

All prices on our website are displayed in USD unless otherwise stated at checkout.

Your payment provider may apply exchange rates or additional fees depending on your location and payment method.

Billing Information

Customers must provide accurate billing information during checkout.

Incorrect or incomplete billing details may result in order delays or cancellation.

Fraud Prevention

To protect our customers and business, we reserve the right to cancel or refuse any order suspected of fraud, unauthorized transactions, or suspicious activity.

Contact Us

If you have any questions regarding payments or billing, please contact our support team.

📩 Customer Support

Email: support@peticlub.com
Phone: +1 (408) 915-6721

Business Address:
525 Almanor Ave, 4th Floor
Sunnyvale, CA 94085
United States

Thank you for choosing PetiClub! 🐾